Frequently Asked Questions

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FAQ

1. What do I need to rent a car?

You must be at least 21 years old (age may vary by location), have a valid driver’s license, and provide a credit or debit card for the security deposit.

2. Do you accept debit cards?

Yes, we accept debit cards. However, additional requirements such as proof of address, return travel plans, or a credit check may apply.

3. Is insurance included in the rental price?

Basic liability coverage is included. You can also purchase optional coverage for added protection.

4. Can I rent a car without a credit card?

Yes, we accept debit cards, but a refundable deposit and additional documentation may be required.

5. How much is the security deposit?

The deposit varies based on the type of car and rental duration, typically ranging from $100–$500. It is refunded upon return if the vehicle is in good condition.

6. What is your fuel policy?

Cars are provided with a full tank and should be returned full. If not, a refueling charge will apply.

7. Is there a mileage limit?

Most rentals come with unlimited mileage within the state or region. Out-of-state travel or long-distance rentals may have mileage restrictions or additional fees.

8. Can I use the car for gig work like Uber or DoorDash?

Yes, we offer rental plans specifically for gig drivers. Contact us for our gig-driver package rates and terms.

9. What happens if the car breaks down?

We offer 24/7 roadside assistance. Call the number provided in your rental agreement for support.

10. What is your cancellation policy?

You can cancel up to 24 hours before pickup without a fee. Same-day cancellations may incur a fee.

11. Can someone else drive the rental car?

Yes, but additional drivers must be listed on the rental agreement and meet all requirements.

12. How do long-term rentals work?

We offer discounted rates for rentals over 30 days. Long-term rentals include maintenance support and flexible payment options.

13. Do you accept cash ?

Yes, we accept cash, credit cards, debit cards, Zelle, Cash App, or Apple Pay.